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Help desk

Run into a problem? SAB helps.

A difficult letter, an application that won't go through, an organisation that doesn't reply. You don't have to sort it out alone. Our help desk is free, for every resident of Maastricht.

What we help with

  • Understanding and answering letters from the council or other bodies
  • Applying for social care support, such as a stairlift or home help
  • Applying for relief from local taxes
  • Applying for a benefit, allowance or participation scheme
  • Getting in touch with the council, housing association or care provider
  • Filling in forms, on paper or online

How it works

1

Send the form

Tell us briefly what you are stuck with. Email works too.

2

We get in touch

Someone from the group will call or email you. We agree what is needed and who does what.

3

We help until it is sorted

If we see that more people have the same problem, we take it to the city council.

Ask your question

Three short questions, that is all. We will get in touch afterwards.

A few sentences is enough. We will call or email you about the rest.